Trustpilot Review

Everything was easy from choice of products to ordering and having correspondence regularly on delivery and timings. Cannot fault. Sink unit we purchased was not the most expensive but very impressed with build quality and very well packaged to arrive safely.

Arrived on time.

Ordered the Apollo 900mm shower unit (inc tray) and delivery was both swiftly arranged and prompt. Installation was straightforward but I quickly realised that I should of ordered the unit without shower tray, as this wasn't needed! Reached out to Victoran Plumbing via email and was called by Adam Cooper shortly after this. Adam walked me through exactly what I needed to do to return the item, timescales for refund and the entire process. He was patient, articulate and clear with what was required and an absolute pleasure to deal with. A real credit to the company. I would not hesitate to use this firm again and am safely assured that if there are any issues, they will resolve them.

Excellent customer support

Tom Hughes in the resolutions team was brilliant in helping me out when there was an issue with my return. Tom went the extra mile for us and resolved this issue and as a long time customer of Victorian Plumbing reinforced my faith in the company still further. Even when I was cut off due to my own poor phone signal, Tom immediately called me back (twice) to ensure I was aware of everything when other companies would not have bothered. Thank you for your time and efforts Tom, your a credit to Victorian Plumbing and I hope your richly rewarded by Victorian Plumbing for your sterling service and commitment to excellent customer service 👍As for Victorian Plumbing, a top company and I can recommend them, their products and their excellent customer service.

Really simple and quick to order. Competitive pricing. Happy so far

Gaynor Hamill of Victorian Plumbing rang me in response to my email to the damaged towel radiator and missing on the delivery the radiator valves. Gaynor Hamill organised the replacement and collection very quickly and was very efficient. Thank you.

Had just what I needed, easy to order.

I BOSSED IT just when the Lioness Scored!!!!!!!!

Linsey Dugdale, was extremely prompt in dealing with the matter raised. Throughout our conversation she expressed kindness, empathy and acted in professional and polite manner. I am most grateful to her, for sorting out this matter, as i found it extremely frustrating and very stressful having to communicate via the Chat line. It was a pleasure speaking to her today rather than a robot. She is without doubt, is an asset to your company.